What does dLocal do?
dLocal is the #1 payments leader focused on emerging markets and helps some of the best companies in the world expand in emerging countries. Global brands such as Amazon and Microsoft rely on us to increase conversion by eliminating complexity and managing their payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our client partners to make inroads into the world’s fastest-growing, emerging markets.

What’s the opportunity? 

We are looking for an Operations Associate to join our Operations Payins team. The main responsibility of this role is to ensure our operations run smoothly and all the processes are optimized, internally and externally.

Preferably based in Indonesia or India.

What will I be doing?

• Managing data and reporting
• Give the needed support to different departments within the company 
• Identify problems: identifying operational issues and potential concerns
• Improve the overall efficiency of the company
• Recommend solutions: based on the research and analysis, make presentations and reports that support the recommended solutions to the identified problems and concerns
• Analyzing performance results and promoting optimizations in order to get the best conversion rates possible
• Work closely with the rest of the company to make their life easier, by providing the information they may need, such as transactions information, feedback from our local providers, and analysis on the current issues that may be affecting our clients and our local processes (Audit, BackOffice, etc).

What skills do I need? 

• Someone open to the constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world
• Knowledge of data analytics and reporting
• Outstanding presentation, reporting, and communication skills
• Observant profile to determine where the flaws lie (attention to detail)
• Curious profile and positive attitude
• Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time
• Ability to work with tight deadlines
• Team spirit
• Advanced/Fluent English

What happens when I apply? 

First, submit your application in English so we can review your CV. We will then reach out to you by email if we find that your profile is a fit for our role and schedule a virtual interview via Google Meets with HR. You will be updated regarding the specific steps along the process. If you don’t hear from us this time, don’t worry! We’re constantly updating our careers page with new positions, make sure to come back and apply for a different one!
 

Check out our webpage or our Instagram @dlocalteam for more about dLocal!